Terms & Conditions – Romen Beauty

Last Updated: 2/2/2026

Welcome to Romen Beauty. By accessing our website or placing an order, you agree to the following terms and conditions:

1. Definitions

• Store: Refers to Romen Beauty across all platforms.

• Customer: Any person browsing or purchasing from the store.

• Products: All body care products handcrafted from scratch and offered for sale.

2. Acceptance of Terms

• Using the website or completing a purchase indicates full acceptance of these terms.

• The store reserves the right to modify these terms at any time without prior notice.

3. Product Nature

• All products are handmade using carefully selected ingredients.

• Minor differences in color, texture, or scent may occur due to the handmade process.

• Customers are responsible for ensuring product suitability for their skin before use.

4. Orders & Payments

• Orders are confirmed once payment is successfully completed.

• The store reserves the right to cancel orders due to product unavailability or technical issues, with a full refund issued.

5. Shipping & Delivery

• Orders are shipped within the timeframe stated at checkout.

• The store is not responsible for delays caused by shipping companies.

6. Pricing

• Prices are subject to change without prior notice.

• The final price is the one displayed at the time of order confirmation.

7. Intellectual Property

• All content, formulas, images, and designs belong to Romen Beauty and may not be used without prior permission.

Privacy Policy – Romen Beauty

At Romen Beauty, we value your privacy and are committed to protecting your personal information.

1. Information We Collect

• Name

• Phone number

• Shipping address

• Order details

2. Use of Information

We use customer data to:

• Process and ship orders

• Communicate regarding purchases

• Improve products and customer experience

3. Data Protection

• Appropriate security measures are implemented to protect personal data from unauthorized access or misuse.

4. Information Sharing

• Customer information is not shared with third parties except for shipping purposes or when required by law.

Exchange & Return Policy – Romen Beauty

To ensure customer satisfaction and product safety, the following policy applies:

1. Exchange

• Exchange requests are accepted within 3 days of receiving the order.

• Products must be unused, unopened, and in original condition.

2. Returns

• Cash refunds are not accepted.

• Exchange only.

• Shipping fees are non-refundable.

3. Non-Exchangeable Items

• Opened or used products.

• Customized or made-to-order items.

4. Damaged or Incorrect Items

• If a damaged or incorrect product is received, customers must contact us within 24 hours of delivery with clear photos.

• The store will cover exchange shipping costs in this case.

Phone Number: 96550188481